News

From 3rd June 2024 we are changing & improving how you can
access our appointment system from a predominantly telephone
only access offer to an increased online request offer

For more information click on the image to the left, you will also be able to download our 'how to guide' on using the online request system 

This will be open for medical queries 08.00 – 14.00.

This will be open for administrative queries 08.00 – 18.00

Our reception desks at all 4 sites will remain open to patients to arrive for their appointments. Our receptionists will be able to assist you and raise your medical or admin query in our online system

We will of course, provide additional support to those patients who do not have access to the internet.  Our telephone lines will remain open 8am - 6.30pm

Please be advised you do not need an online account to use this system, a 'how to' guide can be found using the link to the left 

 

 

Submit an admin or medical request online

You can now submit an admin or medical request using the 'Contact Us Online' button to save you waiting on the phone. If you need to submit a sick note (fit note) request, request test results, GP letter or if you have a general question or concern regarding your health we have created an easy questionnaire for you to complete and this will get sent through to the practice.

We ask that you allow at least 3 working days for all admin requests to be dealt with. If you have an urgent query or concern please do not use this service and we ask you contact our reception team by telephone 

Watch the video below which explains how this will work 

Our Mission

The team at Village Health Group are committed to providing high quality, safe, patient-centred care to improve the health, well-being and lives of patients and their families.

We aim to provide the best primary care services possible, working within local and national guidelines, governance and resources.

Bank holiday

Site Closure for the Bank Holiday

Village Health Group Bank Holiday Closure Monday 27th May 2024

We will reopen as usual on Tuesday 28th May 2024

During the Closure our phones will divert you to contact the 111 service if you require medical assistance.

If you have a life threatening emergency, please contact 999 

Opening Times

Please select a site

Aerial drone photos of East Leake 2020 credit of Calum Waggett 

Artwork & Web Design Layout courtesy of Abigail Kingaby