Catchment Area
Are You Inside the Catchment Area?
If you are unsure if you can register at one of our practices, take a look at our catchment area maps.
Anybody living within the highlighted boundary area is able to apply to register as a patient at the surgery.
Please read the information below thoroughly before completing your registration form and questionnaire.
Registrations can take UP TO 7 DAYS to complete.
Please select below the branch surgery you would like to be registered at. Be advised this does not affect any appointments booked, you can be seen at any 4 of our branch surgeries.
Register as a New Patient
If you live in our practice catchment area, you will be able to register with the practice. You will need to complete a new patient questionnaire as well as one of our practice registration forms above. Please be advised we may contact you to verify ID.
Once you have been accepted as a patient, you may be notified by text message (if you have consented to receiving SMS messages) also your medical records will be transferred to the practice. Your medical records may take several weeks to arrive at the practice. Please use the questionnaire to inform us of any regular medication you take as once you are registered, you may need a new patient appointment. There are a number of reasons why you may not be able to register with your chosen GP. For example, you may live too far away. If this is the case, simply choose another GP practice to register with in your local area.
If you require additional support such as an interpreter, please inform reception staff who can arrange this for you.
Please be aware your registration request can take several days to process.
Temporary Registrations
You will need to complete the temporary registration form which can be found at any of our branch surgeries
If you are ill while away from home or if you are not registered with a doctor but need to see one, you can receive emergency treatment from the local GP practice for 14 days as “immediate and necessary” care. After 14 days, you will need to register as a temporary or permanent patient.
You can register as a temporary resident if you plan to live near a Village Health Group branch for up to 3 months.
If you are planning to stay longer than 3 months you will need to register as a permanent patient
If you are away from home and have forgotten your medication we can not register you as a temporary patient, you will need to contact your own registered GP Practice and ask them to send your prescription to the local Pharmacy you are staying near.
Non-English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
| English | Farsi | Urdu |
| Albanian | Bengali | Hindi |
| Arabic | Croatian | Lithuanian |
| Bulgarian | Punjabi | Polish |
| Chinese (Cantonese) | Somali | Portuguese |
| Chinese (Mandarin) | Gujerati | Spanish |
| Russian | Turkish | French |
Disabled Patient Facilities
The following disabled patient facilities are available at this surgery:
- Disabled Toilets
- Disabled Parking Spaces (available at East Leake and Keyworth Branches)
- Hearing Loops
- Ramps (available at Church House Surgery, East Leake Surgery has flat ground and a ramp to the rear carpark)
- Lift (available at Keyworth Medical Practice)
- Interpreting services such as a sign language interpreter (prebookable only)
- All guide dogs and emotional support dogs are welcome at our branches.
We are aware that some of our patients may require special or specific needs.
For Example:
If you are hard of hearing or have impaired vision, you may not be able to hear or see the call screen in the waiting room. Where appropriate, we will try our best to help you. For this particular issue, we might suggest the clinician or reception member guide you to the room instead of using the call screens.
If you think we may be able to help you with a service issue like the one above, please ask at reception or call your usual branch.